FAQs

There is no catch! We have a better business model that makes it cheaper, easier, and more flexible than leasing or buying. 

 

We ditched the traditional dealership model which has extra costs baked in. No fancy showrooms, no pushy salespeople, and no hidden fees. Instead, we’re all about efficiency. We do everything online, from browsing to ordering your car. We negotiate to get the best deals on our vehicles, insurance, and service costs so that we can pass along those savings to you. You get to skip the hassle of the dealership and save money while you’re at it. 

 

So yeah – zero down, lower monthly payments, and you can cancel anytime. It’s a no-brainer!

Flexcar is the only $0 down, month-to-month car lease. 

  •    – Zero down payment 
  •    – No sneaky dealership fees 
  •    – Cancel anytime 
  •    – Keep the car for as long as you want 
  •    – 24/7 roadside assistance and insurance is included 
  •    – Ability to swap cars 

We hate fees as much as you do. With Flexcar, you’ll never pay any hidden dealership fees. Say goodbye to documentation fees, dealer prep fees, financing fees, extended warranties, title fees, registration fees, destination fees, advertising fees, VIN etching fees, and all the other sneaky fees that you may encounter at a traditional dealership.  

 

Now, here’s the deal. Sometimes we might need to charge a fee for specific services, like swapping to a different vehicle. We’ll always be upfront and transparent with you about any charges. No surprises, just straight talk. 

Your monthly payment covers everything except gas. Flexcar provides insurance, covers routine vehicle maintenance, and offers 24/7 roadside assistance. Enjoy the convenience of driving without the burdens of traditional car ownership. 

Yup! There’s never a down payment with Flexcar. 

 

Down payments in traditional car financing are non-refundable. In some cases, Flexcar may require a fully refundable security deposit. This security deposit is refunded when the vehicle is returned without damage, unpaid charges, mileage overage, or excess wear and tear. 

Yes, with Flexcar there are no long-term contracts. Flexcar offers monthly flexibility. We want Flexcar to be the only car you’ll need. But hey, we get it—things change. So, if you need to make a change, we’re here to support you every step of the way. 

For sure! You’ve got the green light to swap your current Flexcar for any other ride that’s available. Just keep in mind, there’s a small swap fee to cover the costs of prepping and processing the switch. 

Absolutely! You can breathe easy knowing that Flexcar has your back when it comes to maintenance. We’ll handle all the routine maintenance costs, so you can focus on enjoying your Flexcar worry-free. No more surprise maintenance or repair bills.  

We’ll determine your eligibility based on an identity and soft credit check performed during the checkout process.   

 

Flexcar has the following minimum eligibility requirements: 

  •    – 21+ years old 
  •    – Valid US or US Territory Driver’s license 
  •    – A verified email address 
  •    – Consent to a soft credit check which will never impact your credit score 

No, they do not. At Flexcar, selecting one of our dedicated insurance options is required to keep you protected on the road. Supplementary coverage from existing personal auto insurance and credit card auto insurance only cover short-term use cases like rental cars. They do not generally cover your Flexcar vehicle, which is a longer-term car ownership replacement. For this reason, every Flexcar comes with an insurance plan. Don’t worry — we’ve got your back.

Signing up for Flexcar is super easy and quick! Here’s how you can get started:

 

  1. Find Your Car: Browse our selection of 2019-2024 models, including SUVs, sedans, and electric vehicles. Choose the one that fits your style and needs. (View cars)
  2.  
  3. Choose Your Plan: Pick a monthly plan that works for you. No long-term commitments here – you can change your plan anytime. Your annual membership fee of $249, plus your monthly payment, covers everything: insurance, maintenance, 24/7 roadside assistance, registration, inspections, and a monthly car wash.
  4.  
  5. Pickup or Delivery: Decide how you want to get your Flexcar. You can either pick it up at our location or have it delivered to you. We’ll guide you through all the features so you’re ready to roll.
  6.  
  7. Enjoy Your Flexcar: Hit the road with confidence, knowing that all the essentials are taken care of. Enjoy the convenience and freedom of your Flexcar.

 

And that’s it! If you have any questions or need help along the way, our support team is always here for you. Happy driving! 🚗

 

 

How it works

Flexcar LLC 

200 Pier 4 Boston, MA 02110

© 2023 Flexcar, LLC. All rights reserved.